Our guarantees
Our Service Guarantee
Every job Plumber Andrews Farm takes on comes with our service guarantee. Five plain promises that hold us to a standard most plumbers will not, backed by our licensed, family-owned team under Lic. #333997.
Every job Plumber Andrews Farm takes on comes with our service guarantee. Five plain promises that hold us to a standard most plumbers will not, backed by our licensed, family-owned team under Lic. #333997.
These are the standards we hold every job to, from a quick tap repair to an after-hours burst pipe call. Five promises, written down so you can hold us to them.
On time, every time. If running late, we call.
Lic. #333997, fully insured, a decade on the tools.
Drop sheets down, tidy work, full clean-up every job.
Fixed quote in writing before work starts.
500+ 5-star reviews. Family-owned, locally accountable.
We started this business after a decade of watching homeowners get let down by tradies who showed up late, rushed the job, and left a mess behind. So we built one that does the opposite. The service guarantee is the standard we held ourselves to long before we wrote it down, and the same standard that has earned us our local reputation.
Here is what those promises look like on the day we turn up:
Our service guarantee covers how the job is performed. Two more guarantees cover what happens after the work is done and how you pay for larger jobs. Both back every booking our team runs.
If a fault ever turns up due to our workmanship, our team comes back and fixes it at no cost to you. Read the full Lifetime Labour Warranty terms here.
Larger plumbing jobs can be split into interest-free payments through Humm. Approval is quick, the terms are clear, and the agreed cost does not change. See the financing page for the details.
Our team covers Andrews Farm and the wider northern Adelaide suburbs on the same standard, with the same Fixed Upfront Pricing and the same Lifetime Labour Warranty on every job we book.
Call (08) 8451 3952 anytime, day or night. New customers get $50 off the first service, every job is backed by our Lifetime Labour Warranty, and your quote is fixed before we start.